Who can I contact if I have questions about processing?

Questions about processing your Federal Stafford or PLUS Loan should be addressed to EdFund at 1-888-715-5797. The EdFund staff is prepared to answer a range of questions.

The purpose of the federal student loan program is to provide opportunities for students and families to fund higher education on optimal terms.  The list below has been compiled to help Washington State University students and parents negotiate the array of available loan providers and loan products, and to simplify the loan process.  While these lenders have been evaluated closely on the basis of performance, customer service, cost and borrower benefits, borrowers are strongly encouraged to conduct their own consumer research.

Students and parents have the right to select the lender of their choice and are not required to use lenders on this list. No student or parent borrower will be penalized for choosing a lender not on this list. 

Washington State University utilizes electronic processes that require participation by lenders.  Lenders on this list have agreed to comply with the methods necessary for timely delivery of student and parent loan funds.  If your lender of choice does not participate in, or is not familiar with, the WSU loan process, the disbursement of the loan funds could be delayed as a result of that lender’s process.

Please note: Some lenders may have their loans serviced by another entity, which does not alter any borrower benefits associated with that loan, and is not the same as selling the loan. Borrowers are encouraged to research the terms and conditions of a lender before making a selection.

You should keep track of all the loans that you borrow while attending school. This will help you to know which lender to contact at repayment. If your loan is sold to a service, your lender will notify you.

Contact the lender directly for more detailed information on your loans.

What is the NSLDS and why would I want to know?

The National Student Loan Data System (NSLDS) is the U.S. Department of Education's central database for student aid. It receives data from schools, agencies that guaranty loans, the Direct Loan program, the Pell Grant program, and other U.S. Department of Education programs. NSLDS provides a centralized, integrated view of Title IV loans (Stafford Subsidized and Unsubsidized Loans and Perkins Loans) and Pell grants that are tracked through their entire cycle; from aid approval through closure.

• When is the NSLDS Student Access web site available?

  • The NSLDS Student Access web site is available 24 hours a day, 7 days a week. However, maintenance of the NSLDS database can occur on the weekends or late hours. This may cause the site to be unavailable for a brief period while maintenance is performed.

• What information is available to me through the NSLDS Student Access web site?

  • You can use the web site to make inquiries about your Title IV loans and/or Pell grants. The site displays information on loan and/or grant amounts, outstanding balances, loan statuses, disbursements, lenders, and guarantors. The Glossary of Terms contains information on terms relating to loans and grants.

• What information do I need to use the NSLDS Student Access web site?

  • In order to use the NSLDS Student Access web site, you will need to provide your social security number (SSN), the first two digits of your last name, your date of birth, and your PIN (formerly known as EAC).

• Go to the NSLDS website at:  http://www.nslds.ed.gov

Additional loan information:

• Estimating Loan Payments

• Sample Repayment Schedules